Our team does a great job of keeping our holding tanks clean from algae and various ailments. We also perform quality checks prior to shipping plants! However, it is always possible that snails may be present. If you do not want to risk this, please consider purchasing tissue culture plants and/or cleaning and quarantining new plants very thoroughly prior to placing them in your aquarium. Snails are a natural part of the environment and are inevitable when dealing with live aquatic plants. Click the links below to learn best practices for cleaning/preparing new plants for your aquarium.
Please keep in mind that all non-tissue culture aquarium plants we carry are either grown in our own tanks or come from farms. Even though we do our best to remove anything we see prior to shipping, we cannot guarantee the plants you receive will be 100% algae or pests. If this is of concern to you, please consider ordering only tissue cultures or read the articles above on how to effectively clean your aquarium plants. We will not issue a refund for plants because of snails, algae, or other possible hitchhikers. It is your responsibility to clean and/or quarantine plants prior to adding them to your tank.