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Help! I can't check out!. Not to worry, we'd be happy to help! Please send us a screenshot or description of the error you're seeing and we'll have our Tech Team correct the issue ASAP. If you'd like us to expedite the checkout process for this order

Help! I can't check out!

FAQs

Why do you require a heat pack for my plant order during cold months?

Can I stack my discount codes?

How much hardscape should I order?

Where can I submit a special request for my order?

Can I pick up my order?

Do you have a phone number?

Can Buce Plant donate to my club? Are there any sponsorship opportunities available?

What do I do when the item I want is out of stock?

Are your plants safe for my shrimp tank?

What can I do if I used the wrong shipping address?

What should I do if my package is lost in transit?

Shipping Recommendations Based on Your Weather

When do you ship orders?

Do you ship outside the United States?

Shipping and Tracking Info

Do your plants have snails?

How do I prepare plants?

Are your plants safe for invertebrates?

How do I plant Java Fern, Anubias, or Bucephalandra?

Plant Questions

Email Notifications About Your Order

Dead-On-Arrival Claims/Missing Items

Can I return an item?

What if my items arrived damaged/broken?

Dead-On-Arrival, Refunds, and Damaged Goods

Can I drill a hole in my UNS tank?

Product Inquiry

Help! I can't check out!Updated 2 years ago