Shipping Recommendations Based on Your WeatherUpdated 16 days ago

Shipping live plants at an affordable cost to the consumer is our main priority. Due to the rising costs of shipping goods and the risk of USPS/FEDEX/UPS mishandling our packages, we recommend utilizing our packaging add-ons when advised by our team. Please be aware of the weather in your area. 

If temperatures in your area are above 80°F, we recommend delaying placing your plant order until the weather cools. An uninsulated package of live plants left outside in hot temperatures for any amount of time can result in DOA. We cannot hold an order once it is placed - Only place your order if you are ready for it to be shipped the next business day. If you want to proceed with ordering, make sure to upgrade your packaging to our Insulated Packaging.

If you are experiencing temperatures below 50°F, we recommend adding a heat pack to your plant order and/or upgrading your packaging to our Insulated Packaging.

If you are experiencing severe weather conditions (including freezing temperatures 32°F and below), we recommend delaying orders until the weather warms. An uninsulated package of live plants left outside in freezing temperatures for any amount of time can result in DOA. If you want to proceed with ordering, make sure to upgrade your packaging to our Insulated Packaging and add a heat pack to your order. 

Note: When the USA is experiencing severely cold temperatures, a warning banner to add heat packs to your plant order will be displayed on our website. While the banner is displayed, we reserve the right to refuse refunds for any DOA claims for customers who do not add heat pack(s) to their order(s). 

If you have further questions about shipping recommendations based on your weather, please reach out to us at [email protected].