FAQs and Policies logo
FAQs and Policies logo

All articles

Where can I submit a special request for my order?Updated a month ago

Want to specify the size and shape stones/rocks or driftwood you are looking for when ordering hardscape?

To streamline our fulfillment process and ensure efficiency, unfortunately, we are unable to accommodate individual requests for particular hardscape materials at this time. 

If you have concerns or require further assistance, please feel free to reach out to our dedicated support team at [email protected]. We are here to help and make your aquascaping experience exceptional. Thank you for your understanding!

Was this article helpful?
Yes
No